SavorClearWander

Refund Policy

At SavorClearWander, we take pride in the quality of the delicious pizzas we serve and ensuring our customers' satisfaction is our top priority. This Refund Policy outlines the circumstances under which a refund may be issued for purchases made through our website savorclearwander.sbs or in-person at our location:

Returns and Refunds

• If for any reason you are dissatisfied with your order, please contact us within 24 hours of your purchase. We will require a detailed explanation of the issue and any relevant evidence, such as photos.
• Refunds will typically be issued in the same form as the original payment. If you paid with cash, you may receive an in-store credit.
• In the case of an incorrect item being delivered, we will offer to replace the incorrect item with the correct one or provide a refund if you prefer.
• If your order is missing items, we will arrange to send the missing item as soon as possible, or offer a refund for the missing item(s).
• Full refunds will only be issued for orders that are cancelled prior to preparation. After preparation has begun, refunds may be partial and will be determined on a case-by-case basis.
• Refunds or exchanges will NOT be given for customer errors such as providing incorrect order details or changes of mind.
• Perishable goods such as pizzas cannot be returned unless there is a quality issue or discrepancy from the order.

Processing Refunds

• Once your refund request is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
• Approved refunds will be processed, and a credit will automatically be applied to your original method of payment, usually within 7-10 business days.

Late or Missing Refunds

• If you haven’t received a refund yet, first recheck your bank account. Then contact your credit card company; it may take some time before your refund is officially posted.
• Next, contact your bank. There is often some processing time before a refund is posted.
• If you’ve done all of this and you still have not received your refund, please contact us at the phone number provided above.

SavorClearWander reserves the right to amend this Refund Policy at any time. The current Policy is effective as of the Last Updated date stated at the bottom.

We understand that issues can arise, and we are committed to resolving them to your satisfaction. If you have any questions about our Refund Policy, please do not hesitate to contact us.

Last Updated: March 5, 2023